Drive user research initiatives at APPIT Software in Bangalore, uncovering actionable insights that shape product decisions and improve user satisfaction across the entire product portfolio.
Bangalore, India
Full-time
Design
Responsibilities
Plan and conduct qualitative and quantitative research studies including interviews, surveys, and usability tests
Synthesize research findings into actionable insights, personas, and journey maps
Collaborate with product and design teams to identify research opportunities and prioritize studies
Build and maintain a research repository to democratize insights across the organization
Recruit and manage participant panels for ongoing research programs
Present research findings to stakeholders with clear recommendations and design implications
Requirements
3-5 years of professional UX research experience in a product or agency environment
Proficiency in both qualitative methods (interviews, contextual inquiry) and quantitative methods (surveys, A/B testing)
Experience with research tools such as UserTesting, Maze, Hotjar, or Dovetail
Strong analytical skills with the ability to identify patterns and translate data into design recommendations
Excellent written and verbal communication skills for research reports and presentations
Experience working in agile product development environments
Nice to Have
Experience with accessibility research and inclusive design
Background in behavioral science, psychology, or anthropology
Experience with analytics platforms (GA4, Mixpanel, Amplitude)
Skills
User ResearchUsability TestingSurvey DesignData AnalysisJourney MappingPersonasA/B TestingResearch Synthesis
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