India · Real Estate

Run Property Maintenance at 70:30 Preventive — Not 30:70 Reactive

CMMS and facility maintenance software for Indian commercial, residential, and industrial properties. Equipment master, preventive maintenance scheduling, AMC verification, tenant request workflow, and predictive maintenance — all on one platform.

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70:30

Preventive-to-corrective ratio achievable

₹40-80L

Annual saving on a 500,000 sq ft building

15-25%

AMC visit reconciliation savings

6-12 mo

Typical payback period

Indian buildings typically operate at 30:70 preventive-to-corrective maintenance ratio — exactly inverted from international best practice — at significant cost in equipment failures and shortened building lifespan

A typical commercial property has 25-50 active AMCs and pays for 15-25% of visits that never actually happen — roughly ₹40-80 lakh of unverified billing per year

Multi-property firms running on spreadsheets cannot enforce consistent maintenance standards across buildings, resulting in tenant churn at under-maintained sites

Tenant maintenance requests on WhatsApp and phone calls have no SLA tracking, no audit trail, and no closed-loop confirmation — tenant satisfaction stays below 7/10

What We Deliver

Purpose-built for the Real Estate sector.

Equipment Master & PM Scheduling

Every maintainable equipment item catalogued with PM schedule by frequency. Work orders auto-generated weekly. PM compliance tracked and reported.

AMC Verification Workflow

Vendor visit logging at gate, work performed verification with photos, monthly invoice reconciliation against actual visits. Eliminates billing for visits that did not happen.

Tenant Request Triage

AI-assisted categorisation, auto-routing to the right trade, SLA tracking, photo updates, and tenant confirmation on closure. Lifts tenant satisfaction to 8.5/10+.

Spare Parts Inventory

Stock tracking across central warehouse and building stores, reorder triggers, vendor catalogue integration, and consumption analytics. Reduces working capital by 25-40%.

Multi-Property Operations Centre

Portfolio dashboard with PM compliance, response times, MTBF, tenant satisfaction, and per-building drill-down. Built for firms running 10-100+ buildings.

Predictive Maintenance (Where Applicable)

Sensor-based prediction on chillers, pumps, motors, transformers, escalators, generators. 7-30 day advance warning of failures. ₹20-40 lakh annual savings on a Grade A building.

How It Works

Our proven process for India projects.

Equipment Inventory & Standards Setup

Walk every floor, plant room, and roof. Catalogue every equipment item. Configure PM schedules per equipment class. This is the foundation phase.

AMC Repository & Vendor Onboarding

Capture every AMC with scope, frequency, SLAs, and contract value. Train vendors on visit logging and work order workflow.

Tenant App & Workflow Activation

Roll out tenant maintenance request app, intercom integration, and WhatsApp bot. Configure SLA matrices and escalation rules.

PM Stabilisation & Optimisation

PM compliance starts at 40-50% and rises to 88%+ within 12 months. The preventive-to-corrective ratio shifts. Building runs better, costs less, pleases tenants more.

Why Choose APPIT

India-first CMMS with state-statutory compliance (fire NOC, lift safety, building stability) built in

Standard equipment libraries cover Indian buildings: HVAC types, lifts, plumbing, fire systems, generators, transformers

Mobile-first workflows for technicians and vendors in the field

Designed for both single buildings and portfolios of 10-100+ buildings on one architecture

“

Before APPIT, our preventive-to-corrective ratio was 32:68 and we were spending ₹2.1 crore annually on maintenance for a 480,000 sq ft Grade A building. After 18 months on the platform, we are at 71:29 ratio, spending ₹1.3 crore, and tenant satisfaction has gone from 6.8 to 8.7. The AMC reconciliation alone recovered ₹38 lakh in year one.

Head of Facilities|Commercial Real Estate Firm, Pune

Frequently Asked Questions

What is the difference between CMMS and EAM?

CMMS (Computerised Maintenance Management System) focuses on day-to-day maintenance operations — work orders, PM schedules, tenant requests, spare parts. EAM (Enterprise Asset Management) extends this to the full asset lifecycle including capital planning, asset financial accounting, depreciation, and replacement strategy. Most property firms start with CMMS and add EAM modules as their portfolio matures. APPIT supports both within the same platform.

How does the platform handle AMC verification?

Three layers: (1) gate logging by security executive captures vendor arrival and departure times via mobile app, (2) the technician records work performed against a standard checklist with photos of inspection points, (3) the facility executive signs off after spot-checking. Monthly vendor invoices are auto-reconciled against logged visits; variances flag for review before payment. This typically improves "AMC visits confirmed actually done" from 80% to 98%.

Does the platform support predictive maintenance?

Yes, for equipment classes where it works. We deploy PdM on chillers, large pumps, motors with VFDs, transformers, escalators, and generators using sensor-based vibration, temperature, current, and runtime data. ML models predict failures 7-30 days in advance for proactive scheduling. We do not over-promise on equipment classes where the data and modelling are not mature (plumbing, civil, common-area electrical).

Can the platform handle multi-property portfolios?

Yes. The platform is designed for portfolios from 1 to 100+ buildings on the same architecture. Multi-property features include portfolio dashboard with roll-up reporting, standard equipment libraries and PM templates for fast building onboarding, centralised procurement with building-level distribution, vendor management at portfolio level, and city-specific compliance configurations. Multi-property firms run a central Maintenance Operations Centre with portfolio visibility.

How long does implementation take?

For a single 500,000 sq ft commercial building, implementation takes 12-16 weeks: 4-6 weeks of equipment inventory and master data setup, 2-3 weeks of AMC repository and vendor onboarding, 2-3 weeks of tenant app rollout and workflow activation, and 3-4 weeks of parallel running before full cutover. Multi-property rollouts take 6-12 months for a 20-40 building portfolio with phased site activation.

What is the typical ROI?

For a 500,000 sq ft building moving from 30:70 to 70:30 PM ratio, annual maintenance spend drops ₹40-80 lakh. AMC reconciliation typically recovers 8-15% of AMC spend in Year 1 (₹25-50 lakh on a ₹3 crore AMC portfolio). Spare parts working capital drops 25-40%. Tenant retention improves materially. Total annual benefit on a single Grade A building is typically ₹80 lakh to ₹1.5 crore against an investment of ₹15-30 lakh in Year 1. Payback is 6-12 months.

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