Shipping Policy

Access to Our SaaS Product

Once your subscription is confirmed, access to [Our SaaS Product] will be provided as follows:

• Instant Access: Upon successful payment and subscription, you will receive immediate access to your account. You can log in to the platform via the Appit Software Solution and start using the product immediately.
• Account Activation: Your account will be activated automatically once the subscription process is complete, including trial access if applicable. You will receive a confirmation email with the login credentials and a link to set your password.
• License Delivery: For any paid plans, the subscription license will be linked directly to your account upon payment confirmation. No physical license keys will be delivered. The digital license grants you the right to use the product according to your subscription plan.

Subscription Plan Delivery

• Trial Access: For trial users, the trial version of the product is automatically available for the duration of the trial period. At the end of the trial, you will be prompted to select a subscription plan and proceed with payment for continued access.
• Paid Subscription: Upon successful payment for any of our paid plans, the appropriate features of [Our SaaS Product] will be unlocked on your account, and you can begin using all the subscribed features instantly.
• Upgrades & Downgrades: Any plan upgrades or downgrades are processed immediately and will grant access to new features or restrict access to the downgraded features based on the changes made. You will not experience service interruptions during these changes.

Access Duration

• Subscription Period: Your access to the product is granted for the duration of the subscription period (e.g., monthly, yearly). At the end of your subscription period, you will be notified to renew your subscription to continue accessing the product.
• Automatic Renewals: If your subscription is set to auto-renew, you will be billed automatically at the end of each cycle. You can cancel the auto-renewal at any time before the next payment cycle.

Technical Support

We offer 24/7 support to assist with any technical issues, account access, or other concerns you may have. Support is available via email at info@appitsoftware.com. We strive to ensure your experience with [Our SaaS Product] is seamless.

Updates & Maintenance

• Product Updates: As part of your subscription, you will receive automatic updates to the software, including new features, security updates, and bug fixes. You do not need to manually download updates – they will be applied automatically through our cloud platform.
• Maintenance Windows: Occasionally, we may perform scheduled maintenance or updates that could affect service availability. You will be notified in advance if any downtime is expected, and we will do our best to minimize any disruption to your service.

No Shipping Fees

As our product is entirely digital, there are no shipping fees associated with delivery. All features are accessible online once your account is activated.

Delivery Timeframe

• Immediate Activation: After payment or successful trial registration, your access is available immediately or within a few minutes. You should be able to log in to your account and start using [Our SaaS Product] without any delay.
• Exception: In rare cases where a manual review or verification is required (for example, billing issues), there might be a brief delay in processing your account access. In these instances, we will notify you promptly.

Access Restrictions

• Geo-Restrictions: Some regions may have access limitations due to local regulations. If there are any restrictions based on your location, you will be informed during the signup or checkout process.
• Subscription Validity: Access to [Our SaaS Product] is provided for the duration of the paid subscription or trial period. If payment is not completed or the trial period expires without renewal, access will be restricted until the next payment cycle.

Summary of Key Points

• Instant Online Access: After subscribing, you get immediate access to [Our SaaS Product] via the platform.
• No Physical Shipping: As a digital service, no physical products or shipping fees are involved.
• Account Activation: Activation is immediate after subscription confirmation.
• Subscription-Based Access: Access is provided for the duration of your subscription, with auto-renewal options available.
• 24/7 Technical Support: Support is available via info@appitsoftware.com for any issues.
• Updates & Maintenance: Automatic product updates and scheduled maintenance notifications.

Information Collection

We collect different types of information when you interact with our platform to provide and improve our services. The information collected falls into two categories: